As communicated in the Building Standards eNewsletter of the 25 November, Building Standards Division commissioned Pye Tait Consulting to evaluate the performance of local authority verifiers under the Performance Framework. This will inform a report to be published next year. The report will help to inform the decision process of appointment of verifiers from 2017 onwards by Scottish Ministers.
Pye Tait are collecting views from stakeholders via an online survey. The results from the survey will be used to understand the extent to which you think verifiers are competent, accountable to the public, and whether you believe they act in an impartial and objective way. They would also like to know how well you believe verifiers perform in granting building warrants, undertaking inspections, delivering quality customer service and working efficiently.
Please note that the survey will close on Monday 21 December. The online survey should take no more than 10 minutes to complete (depending on the level of additional feedback you wish to give). Your feedback will be treated confidentially by Pye Tait Consulting and reported anonymously under the Data Protection Act 1998 and Market Research Society (MRS) Code of Conduct.